At ICC Consultants Inc. , we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal data through our services in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect the following personal data:

• Name
• Email address
• Phone number
• IP address and device/browser information
• Inquiry details submitted through forms
• Service usage history

2. How We Use Your Information

We process your personal data for the following purposes:

• To respond to inquiries and provide requested information
• To improve our website and services
• To manage user accounts and provide customer support
• To comply with legal and regulatory obligations
• To ensure network and information security
• To send promotional materials (only when consent is given)

3. Legal Basis for Processing

We process personal data on the following legal bases:

• Your explicit consent
• The performance of a contract
• Our legitimate interests (e.g., service improvement, fraud prevention)
• Compliance with legal obligations

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

5. Data Sharing

We may share your personal data with:

• Trusted third-party service providers (e.g., CRM tools, support systems)
• Government or legal authorities when required by law
• External consultants or contractors under confidentiality agreements
  We ensure appropriate safeguards for any data transferred outside the EEA.

6. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Request corrections or deletions
• Restrict or object to certain data processing
• Withdraw consent at any time
• Request data portability
• File a complaint with a supervisory authority
  To exercise your rights, please contact us at info@iccworld.co.jp

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the user experience and analyze traffic. For details, please see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements, or other operational needs. Any updates will be posted on this page with the revised effective date.

9. Contact

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:
Privacy Department ICC Consultants Inc.
Email: info@iccworld.co.jp
Phone: +81-03-6434-1315