In the early hours of Friday, November 13, 2026 (JST), Microsoft 365 and related services went down. Because of this, we can’t receive emails at the moment.
We haven’t been able to see emails sent to us since the outage began. We’re very sorry that we haven’t been able to read or answer your messages.
Once the service is back, we’ll check our inbox and reply to you as soon as we can.
If your matter is urgent, please call us at (+81) 3 6434 1315 (available weekdays from 10:00 to 17:00, Japan Standard Time).
We apologise for the trouble this has caused.