(KNGW-201) CRM Data Mining Internship

Internship Details

CRM Data Mining and Data Compliance

– Acquiring data from primary and secondary data sources and maintaining databases
– Interpreting data, analyzing results and providing ongoing reports
– Work with management to prioritize business and information needs
– Locate and define new process improvement opportunities

Duties:
– Cross internal data (Control Panel) with Hubspot CRM for Customer’s Persona and Buyer’s Journey study
– Data cleaning
– Update Leads Data (customer type, buy info, lifecycle progress) though outbound call
– Collect most common questions of each Persona
– (Prospect) Follow-up Marketing Campaigns to identify Sales Qualified Leads. Check segmentation and content.
– (Retention) Satisfaction survey (Collect reviews after conclude a purchase, or lost enquiries)